Solutions
A Smarter Knowledge Base for Every Organization
Kandbe helps organizations of all sizes provide fast, reliable, and professional IT support without the hassle of writing their own documentation. Whether you’re a startup, small or medium sized business (SMB), managed service provider (MSP), enterprise, or educational institution, Kandbe delivers ready-to-use knowledge base content that saves time, reduces support costs, and improves user experience.
Startups
Get a knowledge base without the overhead. Focus on growth — not writing support docs.
Startups move fast, and there’s no time to waste writing IT support documentation. Kandbe gives you an instant knowledge base, so your team can focus on scaling your business, not creating help articles.
Launch instantly – No need to build a knowledge base from scratch.
Support your team and users – Provide answers without hiring a dedicated support team.
Reduce IT tickets – Empower employees to troubleshoot common issues on their own.
Perfect for lean teams that need instant support documentation.
SMBs
Improve IT support without hiring more staff. Deliver pro-level support without the enterprise price tag.
Small and medium-sized businesses need efficient IT support, but hiring a full support staff isn’t always an option. Kandbe delivers a professional knowledge base out of the box, helping you keep employees productive and reduce IT workload to focus on projects.
Pre-written support guides for common software and IT issues.
Improve helpdesk efficiency by providing instant answers to common questions.
Cut IT costs by reducing ticket volume and support overhead.
Ideal for SMBs looking to scale IT support without adding complexity.
MSPs
Provide better client support, instantly. Deliver branded help centers with professional IT documentation built-in.
Managed service providers (MSPs) need clear, user-friendly documentation for their clients — but writing it all takes time. With Kandbe, you get a library of pre-written support guides that you can use to improve client support and streamline your operations.
Reduce support tickets by offering self-service guides to clients.
Deliver professional documentation without writing it yourself.
Improve SLA response times by giving clients instant answers.
Perfect for MSPs that want to enhance client support while reducing operational overhead.
Enterprise
Standardize IT support across teams. Get consistent, high-quality IT documentation at scale.
Enterprises rely on clear, standardized IT documentation to support employees across multiple locations. Kandbe ensures your workforce has access to the right information at the right time — without overloading your IT teams.
Instantly deploy a company-wide knowledge base with zero content creation.
Reduce helpdesk workload and cut resolution times. Allow your helpdesk to focus on direct support where they’re needed.
Keep documentation up to date without extra effort. Automatic updates included.
Great for enterprises that need scalable, professional IT documentation.
Education
Support faculty, staff, and students with ease. Simplify IT support in schools, colleges, and universities.
Educational institutions have diverse IT needs — faculty, staff, and students all require different levels of support. Kandbe provides ready-to-use support guides that help users troubleshoot issues independently, reducing strain on IT departments.
Provide self-service IT support for students, faculty, and staff for common software in use across various fields and departments.
Reduce response times for helpdesk tickets, allowing your IT staff to provide more one-on-one support where it counts.
Ensure clear, standardized documentation for campus-wide IT systems.
Perfect for schools, colleges, and universities looking to streamline IT support.
Effortless IT Support Solutions
Discover the benefits of streamlined IT support. Sign up now to reduce costs, enhance productivity, and access our expertly crafted guides.